MRI Software incident
Important Update: MRI Software Statuspage Migration Complete
MRI Software experienced a notice incident on January 15, 2026 affecting Atlassian Statuspage, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jan 15, 2026, 11:53 AM UTC
Dear MRI Client, You are receiving this email because you are currently subscribed to our StatusCast portal for receiving notifications regarding service interruptions, planned maintenance, and incidents. At MRI Software, we are dedicated to improving our transparency and communication regarding the operational status of our products. To achieve greater efficiency, scalability, and integration with our existing systems, we have migrated our current status monitoring platform from StatusCast to Atlassian Statuspage. What has Changed? • Platform: We have moved from StatusCast to Atlassian Statuspage. • Experience: You will see a refreshed design and experience when viewing the status page. • URL: The dedicated URL for checking our operational status remains the same: https://status.mrisoftware.com Actions Required: 1. Please disregard an incorrect email You may have received an email in the last 12 hours with the subject line: “[MRI Software status] Subscription removed” This message was unintentionally triggered during the migration process and can safely be ignored. 2. Review your subscription preferences Your previous StatusCast subscriptions have been migrated to Statuspage. To review or update your subscription preferences: 1. Visit https://status.mrisoftware.com 2. Select “Subscribe to Updates” in the top right corner 3. Enter your email address 4. Use the one-time passcode (OTP) sent to your inbox to access your preferences. Thank you, MRI Software