Resolved after 15 minutes, affecting Moxie Web App and Moxie Mobile App and 1 more, on February 17, 2022.
Monitoring is showing that performance with the underlying databases has returned to normal.
Affected components
Moxie Web AppMoxie Mobile AppClient Portal
Update timeline
- identified Feb 17, 2022, 08:21 PM UTC
We are currently aware of an incident that is impacting the performance of both the web and the mobile applications. We have identified the issue with one of our hosting providers and they are working to resolve the performance degradation. Updates will be provided.
- monitoring Feb 17, 2022, 08:27 PM UTC
Monitoring is showing that performance with the underlying databases has returned to normal.
- resolved Feb 17, 2022, 08:37 PM UTC
The incident causing slow performance within Hectic App has been resolved.
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