Moxie incident

Intercom Chat Support - Partial Outage

Resolved after 10 minutes, affecting Intercom Web Messenger, on August 23, 2023.

identified Aug 23, 2023, 03:45 PM UTC

Intercom (chat) is currently experiencing an outage that is causing the support functionality within Moxie to have degraded performance. We apologize for the inconvenience, but please expect longer than usual response times while they are working to resolve the issue.

Started
Aug 23, 2023, 03:45 PM UTC
Resolved
Aug 23, 2023, 03:56 PM UTC
Duration
10m
Detected by Pingoru
Aug 23, 2023, 03:45 PM UTC

Affected components

Intercom Web Messenger

Update timeline

  1. identified Aug 23, 2023, 03:45 PM UTC

    Intercom (chat) is currently experiencing an outage that is causing the support functionality within Moxie to have degraded performance. We apologize for the inconvenience, but please expect longer than usual response times while they are working to resolve the issue.

  2. resolved Aug 23, 2023, 03:56 PM UTC

    Latency on the Intercom chat service appears to be resolved.

Your product runs on more than Moxie

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →