Resolved after 1 hour 51 minutes, affecting Intercom Web Messenger and Intercom Mobile Messenger, on October 12, 2023.
We are currently experiencing an outage with our chat and email support platform (Intercom). Intercom has acknowledged the issue and is working toward resolution. Services impacted Chat Support Email Support Help Center
Affected components
Intercom Web MessengerIntercom Mobile Messenger
Update timeline
- identified Oct 12, 2023, 02:32 PM UTC
We are currently experiencing an outage with our chat and email support platform (Intercom). Intercom has acknowledged the issue and is working toward resolution. Services impacted Chat Support Email Support Help Center
- resolved Oct 12, 2023, 04:23 PM UTC
This incident has been resolved.
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