movingimage incident

Virtual Events – Mail service not available

Major Resolved View vendor source →

movingimage experienced a major incident on November 18, 2025 affecting Virtual Events, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:28 PM UTC
Resolved
Nov 18, 2025, 04:00 PM UTC
Duration
2h 31m
Detected by Pingoru
Nov 18, 2025, 01:28 PM UTC

Affected components

Virtual Events

Update timeline

  1. investigating Nov 18, 2025, 01:28 PM UTC

    Dear movingimage Virtual Event Users, We are investigating an issue that is affecting the mail service of Virtual Events. Currently, no email will be sent out when inviting attendees or sending out notifications. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

  2. resolved Nov 18, 2025, 04:00 PM UTC

    Dear movingimage Virtual Event Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team