movingimage incident

LiveStream Pro – AI Subtitles not working

Major Resolved View vendor source →

movingimage experienced a major incident on December 3, 2025 affecting LSPro, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 09:38 AM UTC
Resolved
Dec 03, 2025, 12:52 PM UTC
Duration
3h 13m
Detected by Pingoru
Dec 03, 2025, 09:38 AM UTC

Affected components

LSPro

Update timeline

  1. investigating Dec 03, 2025, 09:38 AM UTC

    Dear movingimage Users, We are investigating an issue that is affecting the movingimage platform. The affected services are listed below this email, and on our status page. When we have further information or a resolution on this issue, we will post an update on the status page. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team

  2. resolved Dec 03, 2025, 12:52 PM UTC

    Dear movingimage Users, We are pleased to inform you that the identified issue is now resolved. The restored services are listed below. Thank you for your understanding. If you have any questions, feel free to get in contact with us. Your movingimage Team