Morningstar Product incident
Morningstar Plan Advantage User Experience Outage
Morningstar Product experienced a major incident on April 22, 2026 affecting Morningstar Plan Advantage, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 07:16 PM UTC
Morningstar Plan Advantage User Experience is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you with further updates as they become available. If you have any further questions or needs, please contact the Morningstar Relationship Manager.
- resolved Apr 22, 2026, 07:29 PM UTC
We have fixed the issue that caused the outage. We always strive to deliver the highest-quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or continue to experience issues, please contact the Relationship Manager.