Morningstar Product incident
Morningstar Service Notification: Morningstar Direct Data Delay
Resolved after 5 hours 46 minutes, on November 9, 2022.
We have fixed the issue that caused the data delay in Morningstar Direct. The problem occurred because of a domain server issue and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
Update timeline
- identified Nov 09, 2022, 03:39 PM UTC
Morningstar Direct is experiencing issues with retrieving data. Our team is working to fix the problem as quickly as possible. We apologize for the inconvenience and will update you as we work to resolve the issue. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
- resolved Nov 09, 2022, 03:40 PM UTC
We have fixed the issue that caused the data delay in Morningstar Direct. The problem occurred because of a domain server issue and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
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