Morningstar Product incident
Morningstar Service Notification: Morningstar Direct Web Hosted Tools Issue
Resolved after 29 minutes, on February 7, 2023.
We have fixed the issue that affected the functionality issues of Morningstar Direct's web hosted tools and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
Update timeline
- identified Feb 07, 2023, 05:41 PM UTC
Morningstar Direct is experiencing intermittent functionality issues with it's web hosted tools, including charts. Our team is working to fix the problem as quickly as possible. We apologize for the inconvenience and will update you as we work to resolve the issue. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
- resolved Feb 07, 2023, 05:43 PM UTC
We have fixed the issue that affected the functionality issues of Morningstar Direct's web hosted tools and service is now restored. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
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