Morningstar Service Notification: Morningstar Outages Due to Amazon Web Services Degradation

Update timeline

1. identified Jun 13, 2023, 08:20 PM UTC

   Morningstar is experiencing functionality or product outages due to Amazon Web Services experiencing degradation. Our team is working with Amazon Web Services to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. Contact Morningstar Support if you have any additional questions or needs.

2. resolved Jun 14, 2023, 01:28 PM UTC

   Amazon Web Services fixed the degradation issue that caused the functionality and product outages for Morningstar. The problem occurred because Amazon Web Services experienced error rates and latencies with their services in the US-EAST-1 Region that Morningstar relies on. Due to this issue, Morningstar data feeds or APIs scheduled to run during this time may have failed or been delayed. We are working on rerunning and redelivering any failed feeds or APIs to ensure our clients receive the latest data. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.