Resolved after 1 hour 31 minutes, affecting Retirement Manager User Experience and EZ Enroll API and 1 more, on December 14, 2023.
We are continuing to investigate this issue.
Affected components
Retirement Manager User ExperienceEZ Enroll APIExpress API
Update timeline
- investigating Dec 14, 2023, 05:28 PM UTC
Retirement Manager is currently experiencing an outage. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available. If you have any further questions or needs, please contact Morningstar Relationship Manager.
- investigating Dec 14, 2023, 06:58 PM UTC
We are continuing to investigate this issue.
- resolved Dec 14, 2023, 06:59 PM UTC
This incident has been resolved.
Your product runs on more than Morningstar Product
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.