Morningstar Product incident
Morningstar Service Notification: Morningstar Direct Login Outage
Resolved after 2 hours 42 minutes, on October 7, 2024.
We have fixed the issue that caused Morningstar Direct’s authentication service outage, and clients can now log in. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.
Update timeline
- identified Oct 07, 2024, 12:44 PM UTC
Morningstar Direct is currently experiencing an outage with its authentication service, and clients are unable to login. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. Contact Morningstar Support if you have any additional questions or needs.
- resolved Oct 07, 2024, 02:28 PM UTC
We have fixed the issue that caused Morningstar Direct’s authentication service outage, and clients can now log in. We always want to deliver the highest quality service and apologize for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.
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