Morningstar Product incident
Incident: Morningstar Service Notification: Morningstar Degraded Service due to Cloudflare Issue
Morningstar Product experienced a notice incident on November 18, 2025 affecting Morningstar Advisor Workstation and Morningstar Document Library and 1 more component, lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 02:09 PM UTC
Morningstar is experiencing product availability and functionality issues due to a current outage with Cloudflare. As such, clients may be unable to access Morningstar products or experience intermittent degradation. Our teams are actively working to minimize disruption to your experience. We apologize for the inconvenience and will update you as we work to resolve the issue. For the latest updates, please visit status.morningstar.com. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
- resolved Nov 18, 2025, 06:04 PM UTC
We are pleased to inform you that the recent service disruption caused by an outage with Cloudflare has been resolved. Morningstar products are now fully operational, and all functionality has been restored. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding as our teams worked diligently to address the issue. If you have any further questions or continue to experience any issues, please do not hesitate to reach out to Morningstar Support.