MoonPay incident

Onramping unavailable under certain circumstances

Major Resolved View vendor source →

MoonPay experienced a major incident on June 23, 2025 affecting On-ramp Widget, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 11:28 AM UTC
Resolved
Jun 23, 2025, 11:48 AM UTC
Duration
20m
Detected by Pingoru
Jun 23, 2025, 11:28 AM UTC

Affected components

On-ramp Widget

Update timeline

  1. identified Jun 23, 2025, 11:28 AM UTC

    Onramping is currently not possible in our mobile app under certain circumstances. We've identified the problem and are working on a fix.

  2. resolved Jun 23, 2025, 11:48 AM UTC

    The issue has been fixed on web and in the latest version of our mobile app.