MoonPay experienced a minor incident on May 6, 2026 affecting Apple Pay, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Apple Pay
Update timeline
- investigating May 06, 2026, 10:47 AM UTC
We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.
- identified May 06, 2026, 10:54 AM UTC
We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.
- monitoring May 06, 2026, 11:54 AM UTC
We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.
- resolved May 06, 2026, 01:04 PM UTC
This incident has been resolved.