MoonPay incident

Onramp & Offramp delivery of some crypto assets is delayed

Notice Resolved View vendor source →

MoonPay experienced a notice incident on April 15, 2026, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 12:09 PM UTC
Resolved
Apr 15, 2026, 12:35 PM UTC
Duration
25m
Detected by Pingoru
Apr 15, 2026, 12:09 PM UTC

Update timeline

  1. investigating Apr 15, 2026, 12:09 PM UTC

    We are investigating this issue and we will provide more updates in the next few hours.

  2. identified Apr 15, 2026, 12:19 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Apr 15, 2026, 12:27 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. monitoring Apr 15, 2026, 12:28 PM UTC

    A fix has been applied and transaction processing has resumed.

  5. resolved Apr 15, 2026, 12:35 PM UTC

    All pending orders are delivered and the issue is resolved.