MoonPay incident

Onramp delivery of some crypto assets is delayed

Notice Resolved View vendor source →

MoonPay experienced a notice incident on September 12, 2025, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 05:06 PM UTC
Resolved
Sep 12, 2025, 05:27 PM UTC
Duration
21m
Detected by Pingoru
Sep 12, 2025, 05:06 PM UTC

Update timeline

  1. investigating Sep 12, 2025, 05:06 PM UTC

    We are experiencing delays with delivering ETH to some US customers. We are investigating this issue and we will provide more updates in the next few hours.

  2. resolved Sep 12, 2025, 05:27 PM UTC

    We have resolved the issue and normal asset delivery has resumed.