MoonPay experienced a minor incident on October 1, 2025 affecting Ethereum, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Ethereum
Update timeline
- investigating Oct 01, 2025, 10:14 PM UTC
We are currently experiencing a delay in processing some ETH transactions. We're working on identifying and resolving the issue as soon as possible.
- identified Oct 01, 2025, 10:20 PM UTC
We've identified an issue with one of our external partners and are working with them to resolve the issue as soon as possible.
- resolved Oct 01, 2025, 10:31 PM UTC
This incident has been resolved.