MoonPay incident

Onramp delivery of some crypto assets is delayed

Minor Resolved View vendor source →

MoonPay experienced a minor incident on October 10, 2025 affecting On-ramp Widget, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 10:09 PM UTC
Resolved
Oct 11, 2025, 12:15 AM UTC
Duration
2h 5m
Detected by Pingoru
Oct 10, 2025, 10:09 PM UTC

Affected components

On-ramp Widget

Update timeline

  1. investigating Oct 10, 2025, 10:09 PM UTC

    We are seeing delays in delivering Ethereum transactions. Our team is monitoring this and we will provide update as soon as possible.

  2. resolved Oct 11, 2025, 12:15 AM UTC

    The orders were stuck due to big spike in network fees, all of the stuck orders are now gone through