MoonPay incident

Onramp delivery of some crypto assets is delayed

Minor Resolved View vendor source →

MoonPay experienced a minor incident on October 11, 2025 affecting On-ramp Widget, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2025, 02:36 PM UTC
Resolved
Oct 11, 2025, 03:48 PM UTC
Duration
1h 11m
Detected by Pingoru
Oct 11, 2025, 02:36 PM UTC

Affected components

On-ramp Widget

Update timeline

  1. investigating Oct 11, 2025, 02:36 PM UTC

    We are investigating issue with delayed orders for BTC and ETH and we will provide more updates shortly.

  2. resolved Oct 11, 2025, 03:48 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.