MoonPay experienced a minor incident on October 17, 2025 affecting On-ramp Widget, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
On-ramp Widget
Update timeline
- identified Oct 17, 2025, 12:08 PM UTC
Some transactions are currently facing a delay. We've identified the problem and are currently working on resolving the issue.
- monitoring Oct 17, 2025, 03:43 PM UTC
The issue has been resolved. We're actively monitoring the situation to confirm continued stability.
- resolved Oct 17, 2025, 04:04 PM UTC
This incident has been resolved.