MoonPay incident

Offramp delivery is delayed

Notice Resolved View vendor source →

MoonPay experienced a notice incident on October 25, 2025, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2025, 08:32 PM UTC
Resolved
Oct 25, 2025, 10:54 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 25, 2025, 08:32 PM UTC

Update timeline

  1. monitoring Oct 25, 2025, 08:32 PM UTC

    We’re experiencing delays for some off-ramp (sell) payouts due to an unexpected extension of a partner’s scheduled maintenance window. We’re monitoring closely and will process pending payouts as soon as service is restored.

  2. resolved Oct 25, 2025, 10:54 PM UTC

    Processing has resumed and queued payouts are being delivered.