MoonPay experienced a minor incident on November 4, 2025 affecting MoonPay App, lasting 16h 42m. The incident has been resolved; the full update timeline is below.
Affected components
MoonPay App
Update timeline
- investigating Nov 04, 2025, 07:29 PM UTC
We've spotted that something has gone wrong with opening deep-links and notifications. We're currently investigating the issue, and will provide an update soon.
- monitoring Nov 05, 2025, 08:53 AM UTC
We have identified and fixed the issue. We will continue to monitor any impact. Customers are advised to update to the latest app version 2.0.26.
- resolved Nov 05, 2025, 12:12 PM UTC
The issue is now resolved. Customers using the MoonPay App on iOS are advised to update to the latest app version 2.0.26.