MoonPay incident

MoonPay App - Elevated failure rates on Convert

Minor Resolved View vendor source →

MoonPay experienced a minor incident on November 10, 2025 affecting Convert, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 06:54 PM UTC
Resolved
Nov 10, 2025, 09:18 PM UTC
Duration
2h 23m
Detected by Pingoru
Nov 10, 2025, 06:54 PM UTC

Affected components

Convert

Update timeline

  1. investigating Nov 10, 2025, 06:54 PM UTC

    We're investigating an issue with Convert failures on Solana.

  2. resolved Nov 10, 2025, 09:18 PM UTC

    It is no longer an issue.