MoonPay incident

Elevated API Errors

Notice Resolved View vendor source →

MoonPay experienced a notice incident on November 21, 2025 affecting API and Discovery, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 04:27 AM UTC
Resolved
Nov 21, 2025, 05:07 AM UTC
Duration
40m
Detected by Pingoru
Nov 21, 2025, 04:27 AM UTC

Affected components

APIDiscovery

Update timeline

  1. investigating Nov 21, 2025, 04:27 AM UTC

    We are experiencing delays with delivering ETH to some US customers. We are investigating this issue and we will provide more updates in the next few hours.

  2. monitoring Nov 21, 2025, 05:03 AM UTC

    Normal asset delivery has resumed, we'll continue monitor until the issue is resolved.

  3. resolved Nov 21, 2025, 05:07 AM UTC

    The issue has now been resolved.