MoonPay incident

Issues with APIs and Widget due to Cloudflare Outage

Critical Resolved View vendor source →

MoonPay experienced a critical incident on December 5, 2025 affecting API and On-ramp Widget and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:10 AM UTC
Resolved
Dec 05, 2025, 09:21 AM UTC
Duration
11m
Detected by Pingoru
Dec 05, 2025, 09:10 AM UTC

Affected components

APIOn-ramp WidgetOff-ramp WidgetMoonPay App

Update timeline

  1. investigating Dec 05, 2025, 09:10 AM UTC

    We're currently encountering issues with our APIs and Widget affecting Ramps due to major Cloudflare outage

  2. monitoring Dec 05, 2025, 09:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:21 AM UTC

    The incident has been resolved and all services are restored.