MoonPay experienced a minor incident on February 10, 2026 affecting API and On-ramp Widget and 1 more component, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
APIOn-ramp WidgetDiscovery
Update timeline
- identified Feb 10, 2026, 02:01 PM UTC
We're experiencing delays with interac payment processing. The team has identified the issue and is actively working on a fix
- monitoring Feb 10, 2026, 02:57 PM UTC
The team has deployed a fix and the issue is currently resolved. We'll be monitoring it closely for the next few hours
- resolved Feb 10, 2026, 04:45 PM UTC
The impact from the issue is over and all overdue Interac payments have been processed.