MoonPay experienced a major incident on February 15, 2026, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 15, 2026, 12:22 PM UTC
We are experiencing delays with processing deposits on several networks. We're currently investigating the issue and will provide an update soon.
- monitoring Feb 15, 2026, 01:24 PM UTC
We can now confirm the new transactions are being handled successfully, we are working on processing deposits for older transaction right now - We will provide another update asap.
- resolved Feb 15, 2026, 01:29 PM UTC
Confirming everything is in place and and deposits are now processed.