MoonPay incident

Delays in processing SEPA instant payments

Minor Resolved View vendor source →

MoonPay experienced a minor incident on May 19, 2026 affecting EUR Bank Transfers (SEPA) and SEPA Open Banking Payments, lasting 18h 14m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 12:24 PM UTC
Resolved
May 20, 2026, 06:39 AM UTC
Duration
18h 14m
Detected by Pingoru
May 19, 2026, 12:24 PM UTC

Affected components

EUR Bank Transfers (SEPA)SEPA Open Banking Payments

Update timeline

  1. identified May 19, 2026, 12:24 PM UTC

    Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method.

  2. resolved May 20, 2026, 06:39 AM UTC

    This incident has been resolved.