Monthio incident

ICA degraded performance [RESOLVED]

Minor Resolved View vendor source →

Monthio experienced a minor incident on October 30, 2025 affecting Bank integrations, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 01:56 PM UTC
Resolved
Nov 03, 2025, 02:01 PM UTC
Duration
4d
Detected by Pingoru
Oct 30, 2025, 01:56 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Oct 30, 2025, 01:56 PM UTC

    ICA has since 11:29 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. resolved Nov 03, 2025, 02:01 PM UTC

    This incident has been resolved.