Monta incident

Issues with wallet deposits on iOS mobile app

Major Resolved View vendor source →

Monta experienced a major incident on March 11, 2026 affecting Monta Charge - App and Wallet, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 10:18 AM UTC
Resolved
Mar 12, 2026, 12:16 PM UTC
Duration
1d 1h
Detected by Pingoru
Mar 11, 2026, 10:18 AM UTC

Affected components

Monta Charge - AppWallet

Update timeline

  1. identified Mar 11, 2026, 10:18 AM UTC

    We are currently experiencing issues with wallet deposits on the iOS mobile app. Customers using iOS devices may be unable to complete wallet top-ups using payment cards. Android users and alternative payment methods are working normally. We have identified the issue and are working on a fix.

  2. resolved Mar 18, 2026, 08:35 AM UTC

    The issue is resolved