Monta experienced a minor incident on March 13, 2026 affecting Roaming, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Roaming
Update timeline
- monitoring Mar 13, 2026, 09:14 AM UTC
We experienced an unstable release that may have impacted charging sessions for roaming users. Our systems are now stable and operating normally. We are investigating the root cause to prevent future occurrences.
- resolved Mar 13, 2026, 09:15 AM UTC
We experienced a brief issue with our roaming service that may have impacted charging sessions for customers using partner networks. The issue has been resolved and all systems are now operating normally. We are investigating the root cause to prevent similar occurrences.