Monta incident

Hub & Partner API Unavailable - Service Disruption

Major Resolved View vendor source →

Monta experienced a major incident on August 28, 2026 affecting Monta Hub - Web Portal and Partner API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 02:39 PM UTC
Resolved
Aug 28, 2026, 02:59 PM UTC
Duration
19m
Detected by Pingoru
Aug 28, 2026, 02:39 PM UTC

Affected components

Monta Hub - Web PortalPartner API

Update timeline

  1. investigating Aug 28, 2026, 02:39 PM UTC

    We are currently investigating an issue causing the Monta Hub web portal to be inaccessible. Our team is actively working to restore access as quickly as possible. We will provide further updates as the situation develops.

  2. monitoring Aug 28, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 28, 2026, 02:56 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 28, 2026, 02:59 PM UTC

    This incident has been resolved.