Monta incident

Payter transactions being rejected

Notice Resolved View vendor source →

Monta experienced a notice incident on July 17, 2026 affecting Charging, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 11:40 AM UTC
Resolved
Jul 17, 2026, 04:52 PM UTC
Duration
5h 12m
Detected by Pingoru
Jul 17, 2026, 11:40 AM UTC

Affected components

Charging

Update timeline

  1. investigating Jul 17, 2026, 11:40 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 17, 2026, 11:40 AM UTC

    We are currently investigating an issue affecting payment transactions on select payment terminals. Some users may experience failed transactions when attempting to pay via card.

  3. resolved Jul 17, 2026, 04:52 PM UTC

    This incident has been resolved.