Monta experienced a minor incident on July 8, 2026 affecting Monta Hub - Web Portal, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Monta Hub - Web Portal
Update timeline
- investigating Jul 08, 2026, 06:53 AM UTC
We are aware of an issue where some operators are unable to view their charging points in the Monta Hub portal. Our team is actively investigating the cause. As a workaround, charging points are fully visible and accessible via the Beta Hub in the meantime.
- identified Jul 08, 2026, 07:32 AM UTC
The root cause is believed to have been identified. We are working on pushing a fix.
- monitoring Jul 08, 2026, 08:01 AM UTC
A fix was implemented, and we're monitoring the results.
- resolved Jul 08, 2026, 09:11 AM UTC
The results of the fix are looking good. We're marking the issue as Resolved.