Monta incident

Slow response time across App and Hub

Minor Resolved View vendor source →

Monta experienced a minor incident on July 6, 2026 affecting Monta Charge - App and Monta Hub - Web Portal, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 08:08 AM UTC
Resolved
Jul 06, 2026, 09:10 AM UTC
Duration
1h 2m
Detected by Pingoru
Jul 06, 2026, 08:08 AM UTC

Affected components

Monta Charge - AppMonta Hub - Web Portal

Update timeline

  1. investigating Jul 06, 2026, 08:08 AM UTC

    We're currently experiencing slow response time across our customer facing platforms, which sometimes result in error 408s. We're investigating.

  2. identified Jul 06, 2026, 08:41 AM UTC

    The issue has been identified, and we're implementing a fix.

  3. monitoring Jul 06, 2026, 08:58 AM UTC

    The implemented fix seems to be working, and we are monitoring the queues.

  4. resolved Jul 06, 2026, 09:10 AM UTC

    Queues are back to normal. We're marking the incident as Resolved.