MongoDB incident

Admin Admin API: Intermittent Increase in 5xx errors

MongoDB experienced a notice incident on October 9, 2026 affecting MongoDB Cloud, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started: Oct 09, 2026, 01:11 PM UTC
Resolved: Oct 09, 2026, 03:46 PM UTC
Duration: 2h 35m
Detected by Pingoru: Oct 09, 2026, 01:11 PM UTC

Affected components

MongoDB Cloud

Update timeline

investigating Oct 09, 2026, 01:11 PM UTC

We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.
monitoring Oct 09, 2026, 02:43 PM UTC

We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.
resolved Oct 09, 2026, 03:46 PM UTC

This incident has been resolved.