MongoDB incident

MongoDB Charts: Infinite login loop when creating new Charts projects

Minor Resolved View vendor source →

MongoDB experienced a minor incident on October 2, 2026 affecting MongoDB Charts, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 12:01 AM UTC
Resolved
Oct 02, 2026, 05:02 AM UTC
Duration
5h
Detected by Pingoru
Oct 02, 2026, 12:01 AM UTC

Affected components

MongoDB Charts

Update timeline

  1. identified Oct 02, 2026, 12:01 AM UTC

    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.

  2. resolved Oct 02, 2026, 05:02 AM UTC

    This incident has been resolved.