MongoDB incident

Elevated errors on VoyageAI APIs

Major Resolved View vendor source →

MongoDB experienced a major incident on August 3, 2026 affecting VoyageAI Embedding and Reranking Models, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 06:47 PM UTC
Resolved
Aug 03, 2026, 09:18 PM UTC
Duration
2h 31m
Detected by Pingoru
Aug 03, 2026, 06:47 PM UTC

Affected components

VoyageAI Embedding and Reranking Models

Update timeline

  1. investigating Aug 03, 2026, 06:47 PM UTC

    VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

  2. monitoring Aug 03, 2026, 07:02 PM UTC

    A fix has been applied and we are monitoring the system.

  3. resolved Aug 03, 2026, 09:18 PM UTC

    The system has returned to normal operation.