MongoDB incident

MongoDB Charts: Infinite login loop when creating new Charts projects

Minor Ongoing View vendor source →

MongoDB is currently experiencing a minor incident affecting MongoDB Charts, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 02, 2026, 12:01 AM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
Oct 02, 2026, 12:01 AM UTC

Affected components

MongoDB Charts

Update timeline

  1. identified Oct 02, 2026, 12:01 AM UTC

    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.