MongoDB incident
Delayed cluster configuration affecting free and flex users
Resolved after 41 minutes, affecting MongoDB Cloud, on July 29, 2026.
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
Affected components
Update timeline
- investigating Jul 29, 2026, 06:55 PM UTC
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.
- identified Jul 29, 2026, 07:06 PM UTC
We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.
- monitoring Jul 29, 2026, 07:31 PM UTC
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
- resolved Jul 29, 2026, 07:37 PM UTC
This incident has been resolved.
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