MongoDB incident

VoyageAI elevated errors

Major Resolved View vendor source →

MongoDB experienced a major incident on July 27, 2026 affecting VoyageAI Embedding and Reranking Models, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 11:37 PM UTC
Resolved
Jul 27, 2026, 11:48 PM UTC
Duration
10m
Detected by Pingoru
Jul 27, 2026, 11:37 PM UTC

Affected components

VoyageAI Embedding and Reranking Models

Update timeline

  1. investigating Jul 27, 2026, 11:37 PM UTC

    All VoyageAI models are experiencing elevated errors. We are investigating the issue.

  2. investigating Jul 27, 2026, 11:47 PM UTC

    We have fully recovered as of 16:41 PST.

  3. resolved Jul 28, 2026, 01:14 PM UTC

    This incident has been resolved.