Mollie incident
External - Bancontact: Major disruption
Resolved after 1 hour 39 minutes, affecting Local payment methods (Bancontact), on August 13, 2026.
We are observing a recovery of service and will continue to monitor the situation.
Affected components
Update timeline
- identified Aug 13, 2026, 07:44 AM UTC
We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.
- monitoring Aug 13, 2026, 07:47 AM UTC
We are observing a recovery of service and will continue to monitor the situation.
- resolved Aug 13, 2026, 07:52 AM UTC
This incident has been resolved.
- identified Aug 13, 2026, 08:47 AM UTC
The major disruption external to our platform affecting Bancontact payments is reoccurring. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.
- monitoring Aug 13, 2026, 08:54 AM UTC
We are observing a recovery of service and will continue to monitor the situation.
- resolved Aug 13, 2026, 09:24 AM UTC
This incident has been resolved.
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