Mollie incident

External - Cards: MasterCard minor disruption

Major

Resolved after 2 hours 18 minutes, affecting International payment methods (Cards — Mastercard), on July 15, 2026.

monitoring Jul 15, 2026, 09:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2026, 07:11 AM UTC
Resolved
Jul 15, 2026, 09:30 AM UTC
Duration
2h 18m
Detected by Pingoru
Jul 15, 2026, 07:11 AM UTC

Affected components

International payment methods (Cards — Mastercard)

Update timeline

  1. identified Jul 15, 2026, 07:11 AM UTC

    We have identified a full disruption external to our platform affecting card payments. You will see a decline in successful payments as consumers will be unable to pay using their MasterCard card. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. identified Jul 15, 2026, 07:38 AM UTC

    This is not a full MasterCard disruption, as we are still processing around 80% of payments via a workaround.

  3. monitoring Jul 15, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2026, 09:30 AM UTC

    This incident has been resolved.

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