Mollie incident

External - Bancontact: degraded performance

Major Resolved

Mollie experienced a major incident on June 26, 2026 affecting Local payment methods (Bancontact), lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 09:22 AM UTC
Resolved
Jun 26, 2026, 11:24 AM UTC
Duration
2h 2m
Detected by Pingoru
Jun 26, 2026, 09:22 AM UTC

Affected components

Local payment methods (Bancontact)

Update timeline

  1. investigating Jun 26, 2026, 09:22 AM UTC

    We have identified degraded performance external to our platform affecting Bancontact payments. Payment statuses inside Shopify may be delayed. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. monitoring Jun 26, 2026, 09:27 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 26, 2026, 11:24 AM UTC

    This incident has been resolved.