Mollie incident

External - Bancontact: Major disruption

Major

Resolved after 17 minutes, affecting Local payment methods (Bancontact) and Local payment methods (Belfius), on May 20, 2026.

monitoring May 20, 2026, 03:19 PM UTC

We are observing a recovery of service and will continue to monitor the situation.

Started
May 20, 2026, 03:04 PM UTC
Resolved
May 20, 2026, 03:21 PM UTC
Duration
17m
Detected by Pingoru
May 20, 2026, 03:04 PM UTC

Affected components

Local payment methods (Bancontact)Local payment methods (Belfius)

Update timeline

  1. identified May 20, 2026, 03:04 PM UTC

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. monitoring May 20, 2026, 03:19 PM UTC

    We are observing a recovery of service and will continue to monitor the situation.

  3. resolved May 20, 2026, 03:21 PM UTC

    This incident has been resolved.

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