Mollie incident

External - Bancontact: Major disruption

Major Resolved

Mollie experienced a major incident on May 20, 2026 affecting Local payment methods (Bancontact) and Local payment methods (Belfius), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 03:04 PM UTC
Resolved
May 20, 2026, 03:21 PM UTC
Duration
17m
Detected by Pingoru
May 20, 2026, 03:04 PM UTC

Affected components

Local payment methods (Bancontact)Local payment methods (Belfius)

Update timeline

  1. identified May 20, 2026, 03:04 PM UTC

    We have identified a major disruption external to our platform affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. monitoring May 20, 2026, 03:19 PM UTC

    We are observing a recovery of service and will continue to monitor the situation.

  3. resolved May 20, 2026, 03:21 PM UTC

    This incident has been resolved.