Mollie incident

Bancontact: minor disruption

Minor Resolved

Mollie experienced a minor incident on May 20, 2026 affecting Local payment methods (Bancontact), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 08:41 AM UTC
Resolved
May 20, 2026, 09:04 AM UTC
Duration
22m
Detected by Pingoru
May 20, 2026, 08:41 AM UTC

Affected components

Local payment methods (Bancontact)

Update timeline

  1. investigating May 20, 2026, 08:41 AM UTC

    We are currently investigating a minor disruption affecting Bancontact payments. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We will provide updates as they become available.

  2. identified May 20, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this incident.

  3. investigating May 20, 2026, 08:43 AM UTC

    We are currently investigating this incident.

  4. monitoring May 20, 2026, 08:43 AM UTC

    We implemented a fix and are currently monitoring the result.

  5. resolved May 20, 2026, 09:04 AM UTC

    This incident has been resolved.