Mollie incident

Logins disrupture - Dashboard

Major Resolved

Mollie experienced a major incident on May 18, 2026 affecting App & Customer Service (Mollie Dashboard), lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 01:24 PM UTC
Resolved
May 18, 2026, 02:57 PM UTC
Duration
1h 33m
Detected by Pingoru
May 18, 2026, 01:24 PM UTC

Affected components

App & Customer Service (Mollie Dashboard)

Update timeline

  1. investigating May 18, 2026, 01:24 PM UTC

    We identified an issue related to the login process. We are currently investigating this incident.

  2. monitoring May 18, 2026, 01:59 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 18, 2026, 02:14 PM UTC

    This incident has been resolved.

  4. identified May 18, 2026, 02:30 PM UTC

    We are continuing to work on a fix for this incident.

  5. monitoring May 18, 2026, 02:40 PM UTC

    We implemented a fix and are currently monitoring the result.

  6. resolved May 18, 2026, 02:57 PM UTC

    This incident has been resolved.