Mollie incident

Cards: minor disruption

Minor Resolved

Mollie experienced a minor incident on May 4, 2026 affecting International payment methods (Cards — American Express) and International payment methods (Cards — Cartes Bancaires) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 07:20 PM UTC
Resolved
May 04, 2026, 07:46 PM UTC
Duration
25m
Detected by Pingoru
May 04, 2026, 07:20 PM UTC

Affected components

International payment methods (Cards — American Express)International payment methods (Cards — Cartes Bancaires)International payment methods (Cards — Mastercard)International payment methods (Cards — VISA)

Update timeline

  1. identified May 04, 2026, 07:20 PM UTC

    We have identified a minor disruption external to our platform affecting Cards payments. You may see a decline in successful payments as consumers may be unable to pay using cards payment. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. monitoring May 04, 2026, 07:43 PM UTC

    A fix has been implemented and we are currently monitoring the result.

  3. resolved May 04, 2026, 07:46 PM UTC

    This incident has been resolved.