Mollie incident

External - Bancontact: degraded performance

Minor

Resolved after 35 minutes, affecting Local payment methods (Bancontact), on September 21, 2026.

monitoring Sep 21, 2026, 09:14 AM UTC

We are observing a recovery of service and will continue to monitor the situation.

Started
Sep 21, 2026, 08:44 AM UTC
Resolved
Sep 21, 2026, 09:20 AM UTC
Duration
35m
Detected by Pingoru
Sep 21, 2026, 08:44 AM UTC

Affected components

Local payment methods (Bancontact)

Update timeline

  1. identified Sep 21, 2026, 08:44 AM UTC

    We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.

  2. monitoring Sep 21, 2026, 09:14 AM UTC

    We are observing a recovery of service and will continue to monitor the situation.

  3. resolved Sep 21, 2026, 09:20 AM UTC

    This incident has been resolved.

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