Mollie incident
External - Bancontact: degraded performance
Resolved after 35 minutes, affecting Local payment methods (Bancontact), on September 21, 2026.
We are observing a recovery of service and will continue to monitor the situation.
Affected components
Update timeline
- identified Sep 21, 2026, 08:44 AM UTC
We have identified a minor disruption external to our platform affecting Bancontact payments, with BNP Paribas appearing to be the most affected issuer. You may see a decline in successful payments as consumers may be unable to pay using this payment method. We are in close contact with our partners to resolve the issue and will provide updates as they become available.
- monitoring Sep 21, 2026, 09:14 AM UTC
We are observing a recovery of service and will continue to monitor the situation.
- resolved Sep 21, 2026, 09:20 AM UTC
This incident has been resolved.
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